PRIVACY POLICY
We take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it when you use our location-based application (the "App"). We encourage you to read this document carefully before using the App.
Your continued use of the App following your review of this Privacy Policy constitutes your acceptance of its terms. If you disagree with any part of this policy, we ask that you discontinue use of the App.
For any questions about this policy, feel free to reach out to us at help@timprojekt.plus
1. What Information We Collect
1.1 Personal Information
Depending on how you use the App, we may collect the following categories of personal data:
- Account Details: Information you provide during sign-up, such as your full name, email address, phone number, and any other details needed to create and manage your account.
- Device Information: Technical details about the device you use to access the App, including device model, operating system version, unique device identifiers, and mobile network data.
- Location Data: As a location-based service, we collect precise or approximate location information via GPS, Wi-Fi, or mobile networks. This data is only gathered with your explicit consent and can be turned off at any time through your device or App settings.
- Usage Information: Data about how you interact with the App — such as features used, actions taken, and preferences set — which helps us improve performance and your overall experience.
- Payment Details: Where applicable, payment information may be required for premium features or in-app purchases. All payment data is handled by trusted third-party payment processors and is never stored on our servers.
1.2 Non-Personal Information
We also collect data that does not directly identify you, including:
- App Analytics: Aggregated data on App usage, including performance metrics, crash reports, and interaction patterns, used to maintain and improve the App.
- Tracking Technologies: We may use cookies, pixel tags, and similar tools to enhance functionality, analyze usage trends, and manage sessions within the App.
2. How We Use Your Information
The information we collect serves the following purposes:
- Service Delivery and Improvement: To power location-based features, manage your account, and provide a reliable, real-time experience.
- User Support: To respond to your queries, troubleshoot issues, and assist with any concerns related to your use of the App.
- Personalization: To tailor your in-App experience, including customized features, recommendations, and content relevant to your usage.
- Communications: To send you service-related updates and, where you have opted in, promotional messages. You may opt out of marketing communications at any time via your settings or by contacting us.
- Security and Fraud Prevention: To safeguard our systems, detect suspicious activity, and protect the safety of our users.
- Legal Obligations: To fulfill applicable legal requirements, resolve disputes, and uphold the terms of our agreements.
3. Location Data and Consent
Location data is fundamental to the services we offer. Here is how we manage it:
- Real-Time Tracking: With your explicit consent, we collect live location data via GPS and related technologies to power features such as location sharing, nearby alerts, and real-time tracking.
- Consent Controls: You will be asked to grant location access when first using the App. You may grant or revoke this permission at any time through your device settings. Please note that withdrawing consent may limit certain App features.
- Retention of Location Data: We keep location data only for as long as it is needed to deliver the requested services. You may delete your location history at any time through the App settings.
- Third-Party Sharing: We do not disclose your precise location to third parties except where necessary to deliver the service (such as sharing your location with a designated contact) or as outlined elsewhere in this policy.
4. How We Share Your Information
We do not sell your personal information. We may share it only in the following situations:
- Service Providers: We work with third-party vendors — such as cloud hosting providers, analytics services, and payment processors — who assist in operating the App. These parties are bound by confidentiality obligations and may only use your data as directed by us.
- Other Users: If you use features that involve sharing your location with other people, those individuals will be able to see the information you choose to share.
- Business Transactions: In the event of a merger, acquisition, or transfer of assets, your personal data may be included as part of that transaction, subject to equivalent privacy protections.
- Legal Requirements: We may disclose your information to law enforcement, regulators, or other authorities where required by law, or where we reasonably believe disclosure is necessary to protect the rights, safety, or property of our users or the public.
5. Data Security
We apply industry-standard security measures to protect your personal information against unauthorized access, modification, disclosure, or loss. These measures include data encryption, access controls, and secure storage practices. That said, no system is entirely immune to risk, and we cannot guarantee absolute security of data transmitted over the internet.
6. Your Rights and Choices
Depending on your location, you may have the following rights in relation to your personal information:
- Access and Correction: You may request a copy of the personal data we hold about you and ask us to correct any inaccuracies.
- Deletion: You may request that we delete your personal information, subject to any legal or contractual obligations that require us to retain certain records.
- Marketing Opt-Out: You can withdraw from receiving marketing communications at any time by following the unsubscribe link in our messages or contacting us directly.
- Location Controls: You are in control of whether your device shares location data with the App. You may also delete your location history at any time through the App.
- Withdrawal of Consent: Where our processing is based on your consent, you have the right to withdraw it at any time. This does not affect the lawfulness of any processing carried out before withdrawal.
7. Data Retention
We retain your personal data for as long as is necessary to provide our services or meet our legal obligations. If you choose to delete your account, we will take reasonable steps to remove your personal information from our systems, except for data we are required to retain for legal, financial, or auditing purposes.
8. Children's Privacy
The App is not directed at children under the age of 13, and we do not knowingly collect personal information from this age group. If we discover that we have inadvertently gathered data from a child under 13, we will promptly delete it. If you have reason to believe we may hold such data, please contact us at help@timprojekt.plus.
9. Updates to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, the App, or applicable law. Any updates will be published within the App or on our website, accompanied by a revised effective date. We encourage you to check this policy regularly. Your continued use of the App after any update signals your acceptance of the revised policy.
10. Contact Us
If you have any questions, requests, or concerns relating to this Privacy Policy or our data practices, please get in touch:
Email: help@timprojekt.plus